Working together
Comments
Pin a comment to a spot, an item or an area, mention people, reply, resolve, and hear about new comments by email.
Add a comment
Pick Comment (C) on the tool rail. Click to pin a comment to a spot, or drag to mark an area. Write, and press Enter or Post.
A comment put on an item is attached to it and moves with it. If the item is deleted, the comment stays where it was. Viewers can comment too, so reviewers never need edit rights.
Mention someone
Type @ in a comment or a reply to list the people who can open the board: its owner, everyone invited by email, and everyone with an account who came in through the share link. Keep typing to narrow the list, then pick a name with the arrow keys and Enter, or click it. The name shows in magenta, and that person gets an email.
Guests without an account can't mention anyone or be mentioned. A name you add when you edit a comment gets an email too. Take a name out before the email goes, and that person isn't told they were mentioned.
Comment emails
Flett emails you when:
- You're mentioned
- Someone names you with @ in a comment.
- Someone replies
- A new reply lands in a thread you wrote in.
- Your board
- Someone starts a new thread on a board you own.
It waits 10 minutes after the first comment, then sends one email per board with everything from those minutes, so a busy discussion doesn't fill your inbox. Comments you already read on the board are left out, and so are threads resolved in the meantime. If nothing is left, no email goes. You never get an email about your own comments, about the same comment twice, or about a board you can no longer open.
Each comment in the email links straight to its thread on the board. Every email has an unsubscribe link, and you can turn comment emails off or back on under Comment emails on your profile.
A comment email carries what people wrote, so it counts toward each writer's 100 emails a day, the same limit as invites (see Share a board). Comments from someone past it are left out of the email.
Reply, resolve and tidy up
- Reply
- Every comment is a thread. Replying to a resolved one reopens it.
- Resolve and reopen
- Whoever started the thread, or anyone who can edit the board.
- React
- Anyone who can open the board. Press the smiley under a comment to pick any emoji, or press one already there to add yours or take it off. Hover an emoji to see who reacted. Reactions send no email.
- Edit
- Your own comments. Edited ones say so.
- Delete
- Your own comments, or any on your own board. Deleting the first comment deletes the thread.
The comments panel
While the Comment tool is on, a Comments panel lists every thread, most recent activity first, with its reply count. Click one to go to it. Resolved threads are hidden until you turn on Show resolved.
Other people's comments you have not read get a magenta dot on their pin and in the panel, and the Comment tool shows how many, up to 9+. Opening a thread marks it read.
A comment can be up to 5,000 characters. Comments are for people; to ask the AI, use a chat, see Ask the AI.